10. Appendices

Appendix A – List of informants

  • Informants interviewed:
Name Title Organization Conducted

Jamie Lundine

Executive Director

Map Kibera, Kenya

22 Nov 2011

Face to face

Benard Otieno

Administrator/Caretaker, Mathare 4A

Ministry of Housing, Kenya

23 Nov 2011

Face to face

  • Researchers Interviewed:
Name Title Organization Conducted

Kate Chapman

Director

Open StreetMap, USA

14 Nov 2011

Face to face

Angela Crandall

Research Project Manager

iHub, Kenya

24 Nov 2011

Face to face

Jussi Impiö

Research Leader

Nokia Research Africa

29 Nov 2011

Face to face

Carl-Johann Johannsen

CEO

Internexium, Denmark

04 Nov 2011

Email correspondence

Nimmi Rangaswamy

Associate Researcher

Microsoft Research, India

01 Nov 2011

Net – Skype

  • Community Leaders Interviewed:
Name Title Organization Conducted

George Sigar Dima

Local Community Leader / Manager

ABC International, Kenya

01 Dec 2011

Face to face

Douglas Namale

Mapper / Journalist

Map Kibera, Kenya

22 Nov 2011

Face to face

Javis Ochieng

Mapper / Journalist

Map Kibera, Kenya

22 Nov 2011

Face to face

Wiltah Ombese

Community Activist

25 Nov 2011

Face to face

  • Citizen Focus Group Interviewed:
Name Title Organization Conducted

Dennis

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Joseph

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Morris

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Nelson

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Nickson

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Grace Nyagoa

Resident, Mathare 4A, Former Structure Owner

Citizen Focus Group

26 Nov 2011

Face to face

Beatrice Otieno

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Beryl Ouko

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Berine Osoro

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Richard

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face

Wilfred

Resident, Mathare 4A

Citizen Focus Group

26 Nov 2011

Face to face 

  • Organizations surveyed:
Name Title Organization Conducted

Abdul Kassim

Director

Kibera Girls Soccer Academy

08 Nov 2011

Electronic survey

John Ngare

Executive Director

LEPTA Community, Kibera

08 Nov 2011

Electronic survey

Samuel Musyoke

Strategic Director of Programs

Plan International, Kenya

28 Oct 2011

Electronic survey

Susan Cross

President / Founder

Project Chance Africa Inc. Kenya

29 Oct 2011

Electronic survey

Janet Brubacher

Country Director

Save the Children, Kenya

07 Nov 2011

Electronic survey

Emely Smith

Field Worker

The Turning Point Trust, Kenya

08 Nov 2011

Electronic survey

Jon Parsons

Field Director

The Turning Point Trust, Kenya

08 Nov 2011

Electronic survey

Lydia Sabina

Volunteer Coordinator

Kibera, UK

30 Nov 2011

Electronic survey

Appendix B – Survey questions

Five different surveys were made to target different groups. Those groups included local community leaders, NGOs, IGOs, geo-spatial organizations and mobile operators and manufacturers.

Group A. Local community leaders

Find out the role the community leaders in Mathare and Kibera have played in the slum upgrading process and how and if their input has been included. Attempts will be made to identify at which level in the Ladder of Participation their involvement currently is.

  1. What is your name?
  2. Where do you live?
  3. What is your email address?
  4. Are you aware of the slum upgrading that is happening in Kenya?
    Yes
    No
  5. If you answered yes to question 4, do you know what is being upgraded?
  6. Where do you get your information on slum upgrading from?
    Community meetings
    Advertising/posters
    Other
  7. Have you been invited to participate in the Kenya slum upgrading process?
    Yes
    No
  8. If you answered yes to question 7, please explain what upgrading project you are part of.
  9. Have you attended any community meetings (related to slum upgrading)?
    Yes
    No
  10. If you answered yes to question 9, explain what meeting.
  11. Do you feel like your voice is being heard or taken into consideration?
    Yes
    No
  12. Do you have access to a mobile phone and internet?
    Yes
    No
  13. If you would get a questionnaire through a mobile phone, would you answer?
    Yes
    No
  14. If you answered no to question 12, would you answer if you got paid for it in the form of free phone minutes?
    Yes
    No
  15. Finally, are there any other things you would like to raise in regards to the topics of this research?

Group B. Governmental and inter-governmental organization

Find out the actual state of the upgrade process and how much community participation and physical mapping has occurred. In particular, the survey will look at how the information gathered is being utilized to influence the upgrade process.

  1. What is the name of your organization/ministry?
  2. What is your name, role or title?
  3. What is your email?
  4. Does your organization/ministry have a website?
  5. Is your organization/ministry public or private?
  6. Briefly explain your organization/ministry activity.
  7. Please specify the role that your organization/ministry has in slums.
  8. Is your organization/company involved in activities related to slum upgrading and citizen participation?
    Yes
    No
  9. Can you describe to me the role of citizen participation in the slum upgrade process?
  10. What are the main factors limiting citizen involvement in the slum upgrade process?
  11. How are maps being utilized as part of the slum upgrade process?
  12. If maps are being created, are they being openly shared with the community?
  13. Can you describe to me what role GIS technology plays in the slum upgrade process?
  14. Is mobile technology or internet being utilized as part of the slum upgrade process to reach more citizens? If so, then please provide details; if not, why?
  15. Is mobile technology or internet being utilized as part of other government processes to increase citizen participation? If so, then please provide details; if not, why are these technologies not being utilized in slum upgrade projects?
  16. Finally, are there any other things you would like to raise in regards to the topics of this research?

Group C. Non-governmental organizations (NGOs)

Find out how non-governmental organizations are involved in the slum upgrade process and identify the role they play in community involvement. Look at whether their voice is being heard in the upgrading process and if they get any say in the development of the surrounding they work in.

  1. What is the name of your organization?
  2. What is your name, role or title?
  3. What is your email?
  4. Does your organization have a website?
  5. Is your organization public or private?
  6. Briefly explain your organization activity.
  7. Please specify the role that your organization has in slums.
  8. Is your organization involved in activities related to slum upgrading and citizen participation?
  9. If your organization does not work in slum upgrading, could you describe briefly how you think your organization could help in citizen participation and slum upgrading.
  10. Have you been invited to participate in the Kenya slum upgrading project?
  11. Do you know what is being upgraded?
  12. Where do you get your information on slum upgrading from?
  13. Have you attended any community meetings related to slum upgrading?
    Yes
    No
  14. Do you feel like the voice of your organization is being heard or taken into consideration?
    Yes
    No
  15. How do you see technology, such as mobile phones, playing a role in increasing citizen participation in the slum upgrade process?
  16. If you got a questionnaire via mobile phone, would you participate?
    Yes
    No
  17. Finally, are there any other things you would like to raise in regards to the topics of this research?

Group D. Geo-spatial organizations

Find out what type of mapping technologies are currently being used in slums and how they are being applied towards slum upgrades and community participation, if at all. Look at if there are opportunities for improved use of mapping technologies within slum upgrade programs.

  1. What is the name of your organization/company?
  2. What is your name, role or title?
  3. What is your email?
  4. Does your organization/company have a website?
  5. Is your organization/company public or private?
  6. Briefly explain your organization/company activity.
  7. Please specify the role that your organization/company has in slums.
  8. Is your organization/company involved in activities related to slum upgrading and/or citizen participation?
    Yes
    No
  9. If you answered yes to question 8, please describe briefly some of your successful projects related to slum upgrading and/or citizen participation.
  10. If you answered yes to question 8, in what countries does your organization/company work in slum upgrading?
  11. If you answered yes to question 8, in what countries does your organization/company work on community participation?
  12. If your organization/company does not work in slum upgrading, could you describe briefly how you think your organization/company could help in citizen participation and slum upgrading?
  13. Are you aware of what type of mapping technology is being used in slum upgrading projects around the world?
  14. Are you targeting slum areas in particular when collecting aerial imagery? (Google maps/Bing maps)
  15. What is being mapped within slums?
  16. For how long have you or your partners/customers been mapping slums?
  17. How do you think mapping could help improving people’s lives in slums?
  18. What are the maps you are creating going to be used for?
  19. How are you implementing your project?
  20. How much staff is required for this project?
  21. How many volunteers are needed?
  22. Are there any new projects you have been thinking about or would like to try?
  23. Are the maps you are creating going to be used by the government or non-governmental organizations?
  24. Are maps of slums created by the government being made openly available?
  25. How could GIS technology be further utilized for works in the slums?
  26. Are you aware of mobile phones being used in the mapping process?
  27. Finally, are there any other things you would like to raise in regards to the topics of this research?

Group E. Mobile operators and manufacturers

Find out how mobile phone usage in slums compares to other urban areas, especially looking at usage within Kibera and Mathare. Look at whether there are examples of mobile technologies being used for community involvement. Identify potential opportunities for further use of mobile technologies in the slum upgrade programs.

  1. What is the name of your organization/company?
  2. What is your name, role or title?
  3. What is your email?
  4. Does your organization/company have a website?
  5. Briefly explain your organization/company activity.
  6. Approximately how many cellphone users do you have in Nairobi?
  7. Are the slum dwellers included in those numbers?
    Yes
    No
  8. Do you know approximately how many people use cellphones in the slums?
  9. Do you have any examples of mobile technology being used in surveys in the slums?
  10. Is there a possibility to target the slums specifically via mobile technology?
    Yes
    No
  11. Do you have any data on what the phones are used for in the slums?
    Voice calls
    Messaging
    mPesa
    Other
  12. Is there an estimated number of phones with access to the internet in Nairobi or specifically in the slums?
  13. Do you know of examples of mobile technology being used to improve the conditions within the slums?
  14. Is your organization/company involved in activities related to slum upgrading and citizen participation?
    Yes
    No
  15. If you answered yes to the previous question, please describe briefly some of your successful projects related to slum upgrading and citizen participation.
  16. In what countries does your organization/company work in slum upgrading?
  17. If your organization/company does not work in slum upgrading, could you describe briefly how you think your company could help in citizen participation and slum upgrading?
  18. How do you see mobile technology potentially being utilized? (Can you think of any ways you could utilize mobile technology more?)
  19. Finally, are there any other things you would like to raise in regards to the topics of this research?

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